“They upgraded us to the Executive Floor 85th when they could not provide us a non-smoking room/floor as what we have requested in the booking, we arrived/checked in late at about late evening time.”
“1) Location is great! Lots of local food around the hotel. 2) The housekeeping lady was great and friendly. She kept our room clean.”
“Fantastic view. Very large & comfortable bed. Plenty of space”
“The lady who made our room was most helpful and efficient. She kept the room very clean and was very helpful with our needs for essentials like new towels and drinking water. The service of the front desk and concierge was also highly commendable. Location was fantastic. Convenient to eating places and MTR a short walk away.”
“The hotel was nice, modern while with some visible wear. The room was spacious, the bed - comfortable.”
“Comfortable and excellent location with a great view”
“public transport is close to everything . The manager was quiet understand the reason why we were upset with their room and facility. ”
“the staff working in reception have a good manner , attitude, and professional and patient to replied when the guest need.”
“Every year we travel to Hongkong since 2010. We always stay in this hotel. The staff were all friendly and they always upgrade our room.”
“The elevators to the top floors (60+) are very quick. The reception is very co operative. They arranged an Iron and Iron board very quickly even during peak rush hours. Access to shopping is very nice. Alot of shopping areas in the vicinity.”