“The staff here are very helpful, they will recommend you places to eat or help out with your trip if needed. Additionally, the ancient town the hotel is located in can be confusing and we were kind of lost when we got there. But they came and got us and were happy to show us a way out when needed or directed us where to go. Xiao Hei was the individual who we talked to the most. Note: he doesn’t speak English, my girlfriend did the talking. But the other employee we talked to was Tiffany and she spoke English. Both very easy to talk to and very helpful. 很棒的一次入住体验,酒店很干净,我们的管家小黑给了很多帮助,非常满意哈。”
“The hotel is in great location. Super close to shops and restaurants yet quiet at night. The staff were all very helpful and friendly. We like to thank Xiao Hei in particular. He helped us with our luggage and arranged taxi for us to the airport. The room itself is spacious and clean. We enjoyed our stay in Liman”
“Very nice hotel in Lijiang, located in the city centre. Rooms are modern and very comfortable. Staff is very friendly and helpful; Tiffany really made the difference organising perfectly two day trips in the area! Definitely a very good option in Lijiang!”
“A hotel with superlative personal touch. The staff (Tiffany, Ouyang and gang) would welcome you like new friends; and make you feel a future return stay is something to look forward to!”
“A couple of the staff had absolutely fantastic English (Tiffany, MK, Dara)! We had trouble with a few of the other staff members not understanding what we were asking (simple questions). They went above and beyond helping us with a passport problem...couldn't say better things about how much they helped us! Wonderful people and wonderful place.”
“The staff at Liman Wenzhi No 1 hotel were excellent. Very hospitable and friendly and they went truly out of the way to make sure that my group of friends were all well taken care off. The hotel rooms were very nice and comfortable and well appointed. Special mention should be made for 2 of the staff at the hotel who were extremely helpful - Ou Yang and Tiffany. We would highly recommend this hotel to other travellers who are looking for a nice hotel in the old town of Lijiang.”
“Great place located well near everything in old city. Staff is friendly and helpful especially Ann who took very good care us! From advice on what is good to see, book trips @ better rate, tell us where to find the best food & even personally walk us thru the small streets to help us find what we looking for... Highly recommended”
“Staff very helpfull. Quiet room. Good housekeeping.”
“Extremely nice inner yard, cozy and spacious rooms, delicious breakfast.”
“Staff was very helpful, not all of them spoke English, though. Hotel is situated in the midst of the old town, not accessible by car, but you are picked up by the staff from the edge of the town, and then brought to the hotel. If you have a lot of heavy luggage, they will carry it to the hotel for you. Rooms were very pretty and clean. Staff made an effort to bond, which few hotel staff members do, we were invited to tea and wine at the beginning and ending of our stay. It felt cosy, and homy.”