Mandarina Colombo
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mandarina Colombo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- 12:00 - 13:00
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged USD 20 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
- Free!One child under 6 years stays free of charge when using existing beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Please note that there will be a mandatory Christmas gala dinner surcharge on the 24th Dec 2017 for all room categories. Per adult rate: USD 40, per child rate: USD 20<br><br>Please note:<br><br>• Please note that smoking is prohibited in the rooms.<br>• Please note that alcohol and or pork based products are not served at the hotel.<br>• Please note that alcohol is not allowed to be consumed in the public areas.<br>• Please note that the hotel does not provide a separate accommodation for drivers.<br>• Check-In before 6:00 AM will incur a full room charge<br>• Check-In between 6:00 AM -8:00 AM will incur a charge of USD $40 nett per room<br>• Check-In between 10:00 AM – 1:00 PM will be free of charge upon availability<br>• Late Check-out will incur additional charges and will be subject to availability<br>• Please note that the property requires 50% of the booking amount if the same reservation ID is used for 6 or more rooms.<br><br>Please note that the room will be available for check-in at 2:00 pm, but should the guest require an early check-in or late check-out, please kindly check with the reception as this is subject to availability and at an additional cost.<br><br>Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.<br><br>If guests are making payment using another card holder's credit card, kindly provide the following to the property prior to your arrival:<br><br>• Authorization letter with card holder's signature<br>• Copy of the card holder's card (front and back of card with card holder's signature)<br>• Copy of the card holder’s passport or driver’s license<br><br>Please note that the property may contact the cardholder for verification purposes.<br><br>Please note that the requested bed type will be allocated on the day of arrival and upon availability.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Mandarina Colombo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“This is one of best place I visit so far..even service better than 4star hotels.rooms include all the facilities..service is awesome very clean ..totally worth for money..I will visit again and again and I totally love the place,service and friendly staff..”
“The room, the food, friendly staff. Wifi strength. Overall, a good hotel to relax.”
“Excellent staff and service Cleanliness and speed of service was incredible Good food during. Breakfast in room service dinner all were good It was a memorable stay I will recommend it to all Near by shop like pharmacy bakery shopping all available”
“Supremely comfortable and well appointed room...this is a well furbished business style hotel....bed extra comfy, buffet breakfast was great, nice view from upstairs balcony area and nice to have a pool as well on the roof”
“THE WIFI HAVE STAYED IN 5 STAR PROPERTIES BUT WHEN IT COMES TO WIFI IT IS ALWAYS PATHETIC HOWEVER AT MANDARINA IT IS EXCELLENT WILL DEFINITELY RECOMMEND IT”
“Nice snacks Brilliant staff especially sofian in Reception and barmen staff Great breakfast Value for money Extra clean”
“Breakfast was very good, the Coffee-Bar at the reception has very good coffee, the roof-top pool was nice, the rooms were new and very clean”
“Beautifully appointed rooms with all the mod-cons. Good quality toiletries, thoughtful inclusions such as bathrobes, umbrella, good inexpensive laundry service. Rooftop restaurant infinity pool has a beautiful view of the Indian Ocean and sunsets. Meals especially breakfasts were exceptionally good.”
“When we arrived in Colombo we just came in from a very long flight. When we got to The hotel the staff was very accommodating. Check in time was 2:00 and we got there at 7. We were able to have breakfast at the lovely buffet & when we were done at 9:30 they had a room for us- -also upgraded us. The beds were very comfortable. There was AC, a beautiful rooftop pool and a gym! Overall the experience was amazing and SO worth the money.”
“The hotel is going through repair work and could not sleep from 12 to 6pm. I walked out of the hotel. It was not a place of comfort stay. Drilling noise.I want refund of my payment”