Mercure Catania Excelsior
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Catania Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!All children from 0 to 3 years stay free of charge when using existing beds.
- All children from 4 to 12 years are charged EUR 15 per night when using existing beds.
- All older children or adults are charged EUR 30 per person per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that guests must ask at the front desk for a voucher for free WiFi in public areas.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The housekeeping service was excellent with high standard of cleanliness. The maintenance service staff is quick to attend to any problems.”
“Greay meat and cheeses, champagne, excellent coffee. Breakfast was fine.”
“Liked the cleanliness, the breakfast, the proximity to the bus station and to the center. Our room was spacious.”
“beds were lovely, staff great, breakfast very good”
“-Location is good. -Alibus stops right in front of the hotel -A nice breakfast terrace”
“I liked everything about the hotel..,staff was courteous and friendly. The restaurant in the hotel was fantastic! Could not eat enough.”
“Large room, more like a suite. Beautiful hotel bar with great bar food and drinks and a very professional bar tender. Top floor gym has machines for aerobic workout but no weights for lifting.”
“Large and airy hotel. Good size room, we had a double delux room with a balcony. Good location for old and new town. Breakfast buffet was adequate but there was a menu to choose from for an additional cost. Outside bar area. Aircon system was good. Good selection of toiletries including a toothbrush.”
“Room was very comfortable. Staff was helpful and always willing to help.”
“Hotel well situated. Breakfast excellent Staff very helpful”