Mercure Hotel Hamburg am Volkspark
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Hotel Hamburg am Volkspark accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and beds
- Children are welcome
- The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please inform the property in advance if you will be travelling with children and of their ages. Guests who fail to inform the property of their children in advance cannot be guaranteed a family room. Baby cots are available upon request, subject to availability.<br><br>Please also note that breakfast is free for 1 child age 15 and under if the parents have booked the breakfast option.<br><br>Please note that the pool and sauna are currently closed until further notice. Alternative fitness, swimming, sauna and solarium facilities will be available to guests near the property during this period. Please contact the property for further details.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“close to my work location. got the room already in the morning.”
“The staff was very polite, the location was good for me (near DESY), but otherwise is far (30 min with bus) from everything in the city. The room was quiet and had comfortable beds (though the double bed is just 2 small beds with a big mattress on top). I liked that they gave a complimentary free water bottle, but only on the first two days (I don't know why, maybe it's random or they forget..? ).”
“Nice and clean, free parking, very quiet, normally they have a small basement pool ”
“Very welcoming reception. We had the Superior Suite and that was excellent, very spacious and clean. The beds were very comfortable. Breakfast very good, with good choices with prompt service. I really enjoyed the Nespresso machine and the minibar. On the corridor there was a vending machine with crisps, soft drinks, water, beer. Every day we had a complimentary bottle of water and variety of tea and coffee. The underground parking was very good, with a lot of parking spaces. All in all was excellent. Definitely we recommend it.”
“Close to event, comfortable, nice food, A/C was good”
“Tea selection was thoughtful, also loved the food machine in the hall way.”
“Clean and quiet place Park and nice walk area nearby Nice staff Free stuff in my room (water/ tea) Room is equipped with all you may need”
“The value of the price. Good breakfast although not inclueded. The fact the parking is included is a great add-on for your trip. Big room for 1 or 2 people.”
“it was comfortable, clean and friendly, it worthed every cent we paid for but was located a bit far from the Central Railway Station but Taxies were always available to take us anywhere we liked. very quite place but we had to pay for our breakfast too. free WI-Fi was available.”
“comfortable place, good value for money, close to the most amnesties, nice breakfast, friendly reception and staff, clean room, we were provided with free WiFi.”