Mercure Queenstown Resort
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Queenstown Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 04:00 - 11:00
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 3 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that there is a 2% charge when you pay with a credit card.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“I found the staff at the hotel most friendly and helpful. The view from my room was spectacular. The restaurant became a welcome meeting place. I appreciated the gym facilities.”
“The bed was very comfortable. The room was really nice - our private viewing gallery over the lake and the stars! Breakfast had everything for everyone...I even had the congee (delish).”
“Lovely view from the room. It is out of town but we enjoyed the walk along the lake.”
“The location and setting was great with beautiful views over the lake. The bar area and restaurant was lovely and cosy with a fireplace, vaulted ceilings and great views over the lake.”
“Fantastic view from restaurant. Very friendly and helpful staff.”
“Helpful & friendly staff, fabulous views & comfortable room. Thanks”
“The staff were extremely helpful and went out of their way to assist us. We arrived at 1:30am and the staff made our late arrival so easy. The location was great and the views were spectacular!”
“Our second stay here. Great position above the lake A good welcome, suitcases brought in from the car, quick check in. Rooms large with everything needed, very comfortable bed, good heating/cooling. Superb views from lake facing rooms, but plenty of viewing opportunites from public areas for those in garden rooms. Regular, reliable and inexpensive bus service to centre of town to avoid parking problems. Pleasant bar.”
“Customer service was impeccable. Hand-written card on the desk was a nice touch. We were also thankful to get an upgrade to a sea view room which had a beautiful view overlooking Lake Wakatipu and the hills. After a long day exploring Queenstown, to soak up in the hot tub for awhile before making our way to dinner in the city - 10/10 will come stay here again.”
“The sauna, the price and quality of the food and drinks.”