“Food was delicious! Very clean and very friendly staff.”
“The staff!! From the minute i checked in (at 3am) until I left every single person I came across was friendly and helpful. They could not do enough to make my stay pleasant.”
“First of all , I would like to thank the staff of Mermaid hôtel & club. We travelled all the way from Mauritius with 2 stops in Bangalore and Chennai. Our first plane was 12hours late and instead of checking at 2pm in the hotel we arrived at 2am after driving for 2 hours from Colombo , with 2 exhausted kids . We are a family of 5 2 adults , 2 kids and my mother who is traveling with us . We were all very tired of the flights , the long road , considering it is our first visit in Sri Lanka. Thanks to the amazing staff of the hôtel , in 10 mins we had checked in our bedrooms, had showered and were in bed . The next morning we woke up to another set of amazing staff , the breakfast was very copious and wide selection of foods . Sad our stay was too short .”
“Sport center was perfect with kind and friendly staff. Also I like to mention about good architecture and design. Totally staff liked to speak with you about every thing, it creates a good atmosphere in hotel when we were there. Finally main restaurant, buffet and bar were good with kind staff”
“Friendly staff and all inclusive promotion package.”
“The staff were excellent Food was of a high standard”
“Very nice and clean good area for activities outdoor ”
“Beach was nice, staff very good, nice little hotel. Would not rate it a 4 star but a decent 3 star hotel”
“Good food, Clean rooms, excellent customer care & hospitality, well-trained staff.”
“Great place, good food, very friendly staff. Specially the sport staff kept us busy with variety of sports activities which was so entertaining. I highly recommend this place for families.”