“Location Handy Phone ( free internet and international calls) Staff friendliness Clean Rooms Room Service”
“Lovely hotel great central location, harrods just rounf the corner! Staff were all so friendly an warm an welcoming. Our room was upgraded for free and we enjoyed a delicious breakfast in bed the next morning. Great value for money x”
“Location was excellent, staff friendly and helpful and bedroom quality very good.”
“Staff were extremely courteous. Location was fantastic for our Christmas shopping trip and theatre outing. We upgraded and so had use of the club lounge which was fantastic. The food supplied in the lounge was really lovely and we were able to keep popping back for tea and refreshments at all times of the day.”
“Excellent front desk staff. Warm greeting and extremely friendly & appropriate. Batman in main bar very efficient, aware and courteous. A lovely room also.”
“Bed comfortable. Fair breakfast but limited variety.”
“Reception staff was excellent toward my wife and i. we got an upgrade to a suite which was located on the 14th floor and had a good view of the city. the VIP lounge was a very relaxing place to chill out in.”
“Good and friendly team. There was an amazing old man with white hair carried my bag to the room and didn't allow me to give him a tip... Such genuine person.”
“Very helpful staff. Nice restaurant. Great valet parking.”
“Great location, helpful and friendly staff, delicious breakfast and overall a great place to stay. Would certainly recommend it.”