Mutiara Johor Bahru
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mutiara Johor Bahru accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- 12:00 - 13:00
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Please note that the hotel provides a free two-way shuttle service to KSL City, Plaza Pelangi and Johor Bahru City Square. This is upon request only, and is subject to availability.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“We asked for non smoking room but we smelled it on the first we step into the room. Luckily it's easy to switch to another room located at the non smoking floor”
“Provide berus gigi dan colgate, air mineral at least 2 bottle.”
“Very inexpensive 1 bedroom suite. They allowed 10 AM check in. Breakfast buffet very good. Because of United flight cancellation, I arrived 1 day late - the hotel accepted the change "no charge." The Mutiara en JB is an old friend - as usual, they did everything right.”
“Comfortable Bed and good room lighting. Restaurant staff cleared the plate quite often, so will not end up with no space on the table”
“The room is spacious and very clean. A very good place to stay. ”
“We reached the hotel at 4PM however was a little bit disappointed that our room was not ready. Probably because the staff did not want us to wait for too long, they upgraded us to a suite instead. The room was clean and huge. Just a little bit of feedback though; there was a strong 'damp' smell emitting from the toilet, most likely caused by the toilet bowl. Maybe the management can look into that. We were staying at room #437. Overall it was a pleasant stay and we will definitely come back again. Not forgetting that the breakfast is perfect too!”
“The breakfast was amazing. The local food such as Nasi Lemak, Roti Canai, Teh Tarik was in the buffet breakfast. The sambal chilli was super nice!”
“Room service was fast and efficient. The beds were extra big and comfy.”
“The rooms were big, in fact, i was upgraded to Deluxe rooms which was a nice gesture. Spacious rooms and great location as its just next to Holiday Plaza. Very bright lights and comfortable KING sized beds or 2 Queen sized beds for Deluxe Rooms. Special mention to a staff, Fabian who was extremely helpful and went out of his way to help.”
“Sambal udang was awesome, staff on the 13 Executive Lounge more friendly than caffe on 8 floor. Late check out possible, thank you front office!”