“Everything is good, friendly staff,nice location except for the free shuttle they are offering. Airport to hotel is free shuttle but they charged us 300 from the hotel to the airport,they say they will get taxi for us since the shuttle is not available. But to my surprised the shuttle and the taxi is the same car and the same driver .. I don't know why they need to tell a lie. ”
“The staff are friendly and always smiling. Good location walking distance to The Basilica Penafrancia Shrine! I was given a discount even without asking! Karaoke night was really excellent.”
“Walking distance to Basilica Minor, restaurants and ATM centers.”
“The location is perfect, close to Peñafrancia church and other establishments. Accessible by jeppney and tricycle. The room is spacious enough to move around. I was given a discount for some reason, since the room I booked was not available and I was allowed to check in early without extra charge.”
“It's close to the Cathedral and town centre There are some parking spaces in front Decent and clean room Aircon and shower work well”
“Very friendly staff ... very accomodating. Plus a bonus buffet breakfast!”
“I like gow friendly all the employees were. Also, they were considerate to their customers' requests.”
“Location of hotel is very near the Basilica de Penafrancia. If you are a pilgrim or will be conducting a self-pilgrimage to Our Lady of Penafrancia in Naga city, Bicol, this is the perfect place for you to stay.”
“We didn't expect to have a buffet breakfast on our last day. Foods are great. I can say it is great because I got the chance to compared it with the Naga Manor because I was able to eat a breakfast in there because my friends booked a room in Naga Manor. Definitely I will recommend Naga Pilgrims to my friends and I will book again if ever I will be in Naga.”
“Front desk helped us get a cab to get us to the bus station. Generally friendly staff.”