Novotel Balikpapan
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Novotel Balikpapan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- One older child or adult is charged IDR 450000 per person per night in an extra bed.
- Free!One child under 12 years stays free of charge when using existing beds.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Every Tuesday and Thursday, the hotel has this welcome party, with several kinds of sweet & savory snacks offered by hotel staffs for guests, and they are free! Breakfast was good with lots of variety, bedroom was spacious, clean and the bed was comfortable. I especially liked the mechanical pencil provided near the phone.”
“Safety box not working n air conditioner not working”
“The breakfast is quite an high standard . Of course you cannot to have the croissant of Rue de la Concorde. The staff is really top. The bar service friendly and speed.”
“I was checking at 4 pm and still wait another 30 minutes till my room ready. I was booking online a week before. The welcoming letter as member if accor club member was ready but not the room. I was tired coming from other city and need to refresh.”
“Very nice and helpful staff, good breakfast and nice swimming pool”
“The room is spacious and no additional charge for my kidds to have breakfast”
“The bed , the breakfast , but the barroom very old pasion”
“Very friendly service and hardworking staff especially bar tender Erwin who went all the way to make my stay in Balikpapan very comfortable.”
“Everything. One thing has made me really impressed, that is Novotel Balikpapan prepares light breakfast for early traveller. Such a considerate attention has never been happened to me with other hotels. Good job for Novotel Balikpapan.”
“staffs are very helpful and friendly. very comfortable bed, pillows, and towels.”