Novotel London City South
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Novotel London City South accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!Up to two children under 16 years stay free of charge when using existing beds.
- There is no capacity for extra beds in the room.
- All children are welcome.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that the credit card used to book must be presented on arrival.<br><br>Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
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Pets
- Pets are allowed. Charges may be applicable.
Ce que les clients le plus aimé
“The room was clean, spacious and very hi-tech! The staff had put in a cot for our little boy as requested. The bed was very large and comfy and staff were all polite, friendly and helpful. They all made us feel very welcome and at home. We would definitely recommend this hotel and will stay here whenever we go to London now. Also, check out is later than many hotels at 12pm.”
“Had a room on the 4th floor which was lovely - brilliant shower!”
“Really good hotel in a great location. The hotel has its own car parking (unusual for central London). Rooms are stylish and contemporary and have everything you need. If you don't want budget, and want to avoid the heavy costs of 5 stars the Novotel is a perfect fit.”
“Muffins were left for us for a family members 9th birthday and she was given a soft toy and yoyo. Lovely touch. The room was stunning and very clean with a full view of the Shard, and the staff were very polite and helpful. lWould definately stay again! Just wish the breakfast was at a more reasonable price. l”
“the bed is nice, same as the services, the facilities are very nice”
“The receptionists weren't well trained on how to use the systems. Check-in was very slow and we did not feel that the staff was providing a 4 star service. When we asked for toothbrushes, disappointingly there was only 1 left in the whole hotel.”
“Availability to use gym and sauna including in the price, eventhough it wasn't mentioned on the description”
“Overall rating is good. Staff was friendly and helpful.”
“The staff were VERY friendly and couldn't do enough for us.The bed and pillows were very comfortable. The location was very good too.”
“The view from the room was stunning. The beds were amazingly comfortable even though one was a sofa bed it was so comfy. The staff were so friendly and warm and welcoming. It was my daughter's birthday and they left a card and cake in our room and wished her a happy birthday. They could not have done more. I hope the staff enjoyed the chocolates we left for them 😍”