Novotel Melbourne Glen Waverley
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Novotel Melbourne Glen Waverley accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- Free!Up to two children under 16 years stay free of charge when using existing beds.
- All children are welcome.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that there is a 1.3% surcharge when you pay with a credit card at the hotel’s reception desk.<br><br>You must show a valid credit card upon check in, as a credit card pre-authorization of $303.90 is required (inclusive of a 1.3% credit card surcharge) as a holding amount. Your credit card will be debited the total price of the reservation upon check-out. Alternatively, you can pay a $300 cash bond at check-in, in addition to paying for the total price of your reservation. If paying by cash, a photo ID is required.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Novotel Melbourne Glen Waverley in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Great location, comfy bed and sofa/chaise and possibly the best placement of power points I’ve experienced (that sounds odd but with iPads and phones to charge we really appreciated it). While we balked at paying $25/night for parking we had no trouble getting a spot nearby.”
“Everything, The Room, Staff, The Hospitality, The Breakfast Buffet topped it all off.”
“The rooms where very clean , bed was comfortable, service was great , got a 5pm late checkout which was awesome!”
“The bed was comfy, Amenities new and clean, The Staff friendly”
“such a lovely welcoming place to stay . We were given a breakfast pack as we had to depart early before the breakfast buffet was open. Very comfy beds and pillows”
“Beds were very comfy and ther was spacious and light”
“Pippa the lovely English lady on reception on Thursday morning was exceptional. She personified hospitality. Her colleagues the night before on arrival could learn a lot from her as they were poor at hospitality.”
“Nice, modern and cozy room. Staff were helpful, friendly and professional. Room service dinner from the butcher's bench was absolutely delicious and breakfast buffet at restaurant was ok. The only thing was the hallway lighting pouring in even after I had turned off the lights in the room to sleep. My room was facing Springvale road but soundproof enough not to hear the cars passing by. Nice places around to explore (cinema, shopping center and train station).”
“I thought the staff went extra and beyond there job”
“I was selected as "Guest of the Day" and upgraded to a suite which was fantastic. The staff could not have been more helpful or friendly. They delivered a free dessert as part of my treat for being "Guest of the Day". Made me feel very welcome and special!”