Novotel Moscow Kievskaya
politiques
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Novotel Moscow Kievskaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 14:00 hours
-
Check-out
- Until 12:00 hours
-
Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
- Extra beds are not available.
-
Groups
- When booking for more than 10 persons, different policies and additional supplements may apply.
-
Important Notice
- Please note that the wellness centre will be closed for maintenance from 24 November until 12 December 2017. The hotel apologises for any inconvenience.<br><br>Upon arrival citizens of Russia asked to provide the regular passport for each guest living in the room. According to the local legislation, citizens of the Russian Federation cannot be registered at the hotel without presenting their national passport. Only the citizens of the Russian Federation who have a permanent foreign residence permit can check in with their international passport.<br>The birth certificate is required for children under 14 years old. Children under 18 years old travelling without parents shall be accompanied by an adult with a letter of attorney. For foreign citizens the international passport, visa (if required by migration policy of the country) and migration card (except Belorussian citizens) are required for registration in the hotel.<br><br>Please note that according to hotel’s policy the guest who made the booking must be the holder of the bank card provided during the booking and must provide it at check-in. In case of providing another bank card, the amount of prepayment will be refunded to the bank card used for the booking and payment will be made by another bank card or cash.<br><br>According to local legislation, all foreign citizens must be registered within 24 hours from the date of arrival to Russian Federation, if booking is made before 12 July 2017 and from 25 May 2018 until 25 July 2018.<br>To be registered at the hotel, the guests are obliged to present a registration from their previous accommodation, if applicable.
-
Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Very nice Hotel - Close to a huge Shopping mall, clean and comfortable room, very nice and friendly staff, good breakfast”
“The staff here we excellent. Very helpful for recommendations and making bookings for us. A special mention should be reserved for Veronica who was extremely helpful and very friendly. The lobby was also a great place to relax”
“Alyona's priffesionallism at front desk reception was exemptional”
“Super hotel just next to the metro and a large shopping mall with plenty restaurants. Close to the Expocentre.”
“The top floor view, very clean and large bathroom.”
“The rooms were very clean and location is perfect just beside the shopping malls”
“Kind and so professional attention to every client by receptionist Dariya (Даша)!!! Thank you so much!!! Nice interior of a lobby. ”
“Everything is new. excellent location, nice & comfortable breakfast environment.”
“Very clean and almost like new hotel. Very comfortable bed and pillows. Clean modern shower, good water pressure. Swimming pool is a nice addition, not deep, but the length is enough for a relaxing swim after work. There is a huge shopping mall nearby with a variety of cafes and restaurants, as well as a supermarket.”
“Good hotel in a good location with a free spa, though we never used it.”