Novotel Stevenage
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Novotel Stevenage accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- There is no capacity for cots in the room.
- All children are welcome.
- Free!Up to two further children under 16 years stay free of charge when using existing beds.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).<br><br>Please note that the credit card used to book must be presented on arrival. Payment is taken on arrival and if paying by card and an extra GBP 50 will be held for charges to your room. If paying by cash, a security deposit of GBP 150 is required on arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Novotel Stevenage in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Comfy beds, excellent shower, liked the coffee machine, very good coffee. Liked the mini fridge and bottles of water. Great location for Knebworth House.”
“lovely staff, really comfortable room. peace and quiet - but not ghostly silence. really well set out reception and great service from everyone. I would stay here again.”
“Enjoyed everything otherwise would not keep going there”
“The waitress in the restaurant Saturday evening was really friendly and a good laugh”
“We didn't stay for breakfast, but the staff were very friendly and the rooms very clean and comfortable. Recommended as excellent value formoney.”
“I liked the size ofbed which was decent and extra sofa bed was helpful. The tv was a massive bonus as it worked and extreme good quality. The room was spacious and clean.”
“We paid for breakfast on arrival and were told it was served till 11. We showed up for breakfast at 10:30 to see that most of the food offered had run out, I asked if there was anymore and I was told that nothing else would be cooked at such a late time. I wish we had known this, we would have come for breakfast earlier!”
“Very clean rooms, reasonable space and comfortable bed.”
“very good location helpfull staff good food great value for money”
“We asked the staff to split a double bed into 2 singles for our children and to give us an extra towel. They did this within 15 minutes for us - very efficient.”