Novotel Twin Waters Resort
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Novotel Twin Waters Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 00:00 - 10:00
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Children and extra beds
- Free!Up to two children under 16 years stay free of charge when using existing beds.
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s reception desk.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Great for children Ages 10 11 12 13”
“All good except wifi.”
“The staff, overall were friendly and helpful. It was a great place for families to stay for NYE.”
“Staff were excellent beds very comfortable. Grounds of resort well maintained”
“Hotel was good, aircon was broken but when mentioned to reception they promptly got a maintenance man out straight away to fix it. Brekky was ok.”
“This was a return visit and really enjoy staying here due to the setting and location. The room cleaning leaves a bit to be desired but otherwise no real complaints. The rooms are a bit hard to find on arrival as the buildings go by name on the signs and we asked directions of the housekeeping staff and they couldn't answer! Overall love being there and being able to sit outside the room and relax with a drink. The facilities are excellent even if some of the rooms could do with a tidy up (back crack in hand basin not a good look.) The beds and air con very comfortable.”
“The lake activities are readily available and great for kids. The beach staff are friendly and helpful with good kids activities scheduled”
“Great resort wish we could have had a chance to use the facilities more but checked in late and left early!”
“I live locally, but the resort offered a space where it felt as though we were nowhere near home.”
“Nothing - setting was not anything special - cost too expensive Away from tourist attractions”