Ocean Palace Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Ocean Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Free!All children under 8 years stay free of charge when using existing beds.
- One older child or adult is charged KRW 22000 per person per night when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- There is no capacity for extra beds in the room.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The location in Seogwipo which is about 1.5hr from Jeju airport, was good for food and some shopping. It had a 7-11 onsite which helped when a quick snack or an extra meal is reuired. The room was as depicted in the site's photos except that when I made the booking, in the photo it looked like there a partition between the double and single beds. When checking in I was told that there wasn't even a single bed but they will provide a mattress set. This was after I had sent 2 emails requesting 2beds for the 3 of us. The staff who checked me in also had difficulty explaining the hotel's policy and ended up sounding very rude. She outright said "No" in a loud tone when I asked whether I could view the room I will paying extra for the upgrading. The beds turned out comfortable and the shower was good (after I figured out how to obtain the right temperature). There was enough storage space for our stuff.”
“Great view from the room on the 8th floor but wish the windows were cleaned.”
“Room is super! spacious and lots of room to lounge around. the dining table and the little coffee table were very useful. in general inside of room everything is good. outside of room no so good”
“I liked the location to activities recommend staying on the south side of the island.”
“We were given 2 beds far apart from each other and did not tally with picture when we booked. The staff was impatient and not helpful. The room is big but not comfortable. It is not value for the money we paid. I would not recommend this hotel.”
“Spaciuos, clean and well-equipped room with a great view! The breakfast was very good.”
“Very large apartments. Oriental rooms are better suited to friends travelling together as they offer a separate bedding option and couches.”
“Great size rooms and location. great walks and attractions. Get the European room up high looking over the ocean. Head to the roof top, views are stunning”
“The location was excellent, the staff helpful, the room very aesthetically pleasing ( we had the oriental room). I always like to have a washing machine to keep on top of dirty clothes, and this one worked fine. Air conditioning worked really well which was essential with the heat and humidity. Bathroom facilities were lovely.”
“The rooms were a great size and the people whom run the 7eleven located in the lobby are super helpful and friendly.”