One&Only Cape Town
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- One&Only Cape Town accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 01:00 - 11:00
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged ZAR 850 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children under 12 years are charged ZAR 850 per night for extra beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Service, accomodation and situation. Service was really great. Anything you asked for was done within minutes, including bringing a special pillow, and following up with the airport on a lost luggage.”
“The location, staff and modern hotel designs are superb. Loved our stay. Location couldn't have been better, close to everything. Also the kids play room is amazing.”
“The pool staff were extremely nice and offer excellent service!”
“Excellent breakfast. Superb staff without exception”
“Spacious room with a stunning view. Hotel staff makes sure you stay is perfect. At the hotel there are great restaurants and bar with a good selection of food and delicious cocktails.”
“The suite we booked (actually a small house) on the island, this gave immediate access to the pool area for breakfast away from the main hotel. expensive price to pay but worth it.... Nobu as an interesting in house restaurant.”
“The hotel is close to perfection. If you are into big 5 star hotels, this is the one to pick; only quite expensive, as one may expect. Excellent location, decoration, ammenities, service, food, gym, etc. Choose room with marina view or tablemountain view, both very pleasant, a pity you cant have both”
“Staff here were incredible from the bell boys to receptionists to car parking to concierge and bar staff. Every member of staff I came across were lovely, friendly and very helpful. My compliments to you all. The breakfast buffet food and menu were excellent as are the marina and Table Mountain views from the bar and restaurant. Having been to Cape Town 12 times now the One and Only is one of the best hotels in the V&A Waterfront but it's not the cheapest in town although worth it if you have the money! Fantsastic restaurants are located just a 5 minute cab ride away so eat out in the evening for the best options. The food in this part of the world is amazing and very cheap compared to any other city so as lovely as this hotel is get out and about and experience Cape Town.”
“Amazing breakfast selection. Super friendly and helpful staff. Great kids club + fab babysitter service”
“One & Only is the best hotel in Cape Town 100% we will come back to it♥️♥️”