Palacina The Residence & The Suites
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Palacina The Residence & The Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 12:00 hours
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Check-out
- Until 10:30 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Love this hotel. Staff are very friendly and it's a great mix of apartment (separate bedroom and full kitchen with supplies, large closet) and hotel, room service, 24hr reception. Lap pool is wonderful, just please enforce the no kids rule and make them stay in main pool area. Much more space than you get for the money elsewhere and while luxurious, still charming and personal.”
“I like view of the room. Staff are very helpful and kind.”
“Palacina is a great place and the service is excellent. Bildad and others at the reception were very nice and always taking care of the smallest detail. The installations are top of the line, with a great inside pool and small bar. I definitely recommend Palacina during your stay in Nairobi.”
“Unfortunately we stayed only 1 night at Palacina The Residence & Suites which was a shame as the accommodation was HUGE with 2 bedrooms, 2 bathrooms, fully equipped kitchen & sitting area which I'm sure would be a nice stop to chill out before / after a long haul flight......”
“truly liked atmosphere and ambience, staff is very friendly and thrives on making your stay an enjoyable one. it is a beautiful boutique destination for work and leisure. loved the life jazzy music, the musician even took to singing a bit one evening, he sounded like louis armstrong what else can you wish for”
“A comfortable, attractive apartment hotel in a nice location with a garden and swimming pool. Very friendly staff. The apartments are beautifully furnished and well equipped. In summary, the hotel is a pleasant oasis not far from the city centre.”
“Staff went above and beyond on so many thing - really appreciative of everyone at the hotel.”
“Service was excellent and accommodating in any way. Location was quiet and personal not like major hotels where you are one of the mass to be attended to.”
“The whole experience was awesome. Really enjoyed the ambiance all around. The greenery and the way it was managed, the entrance, the setup, the reception and the most of all the people working there; they were all very welcoming and caring. Not only the staff but the management checked up on us at least once a day to see if our stay was going fine and if we had a good night sleep. Food was superb. We are surely going back again to this place and all of us plan to take our families for a leisure trip also. I would give this facility 11 out of 10.”
“This is my favorite place to stay in Nairobi.it is beautiful and comfortable and the decor is wonderful!”