Palazzo Caracciolo Napoli - MGallery by Sofitel
politiques
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Palazzo Caracciolo Napoli - MGallery by Sofitel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 14:00 hours
-
Check-out
- Until 12:00 hours
-
Children and extra beds
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Free!One child under 2 years stays free of charge when using existing beds.
- All children are welcome.
- The maximum number of children's cots/cribs in a room is 1.
-
Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
-
Important Notice
- When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.<br><br>If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorisation by the cardholder must be submitted at the property.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Palazzo Caracciolo Napoli - MGallery by Sofitel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
-
Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Location, the building itself an amazing old mansion turned into a very unique hotel with different types of rooms. They made up for us with a very nice room on the second round of stay.....”
“The housekeeping was very efficient. At our request, linen and towels were changed every day. We used the laundry service which was also very prompt. Complimentary water was replenished every day in our fridge.”
“Staff is extremely nice. Very clean & comfortable. Delicious food & great wine selection.”
“The look and feel of the place is lovely but it wasnt the best place out of the ones we have stayed.”
“The hotel is beautiful and breakfast was really good. The location is not desirable but we were able to get to the airport via shuttle for 6 Euros each which was convenient. Staff was friendly and helpful.”
“The building is amazing, also the room was very nice and comfortable.”
“Nice and spacious hotel with good breakfast and nice lounge to have an evening drink. Located in old city which was beautiful although for a next visit I would look for something closer to the harbour.”
“Palatial hotel with an elegant cloister. Rooms are well appointed and comfortable. Breakfast was delicious and staff were very helpful.”
“Beautiful historic setting! Dining room was sensational--500 years old! Staff were very friendly at reception. Room was lovely, bathroom quite modern and elegant. We had a table and chairs outside our room where we could sit.”
“I especially appreciated the efficiency and kindness of the staff, from the reception to the different services: luggage, breakfast, bar. The comfort of the room was also great, bed very good, sound of the street well hidden.”