Penguin Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Penguin Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- The maximum number of extra beds in a room is 1.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children under 12 years are charged USD 25 per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Please note the guest's identification used at check-in must match the name on the reservation and the name on the credit card used to pay for their stay.<br><br>Guests under the age of 18 are only allowed to check in with a parent or official guardian.<br><br>Please note a USD 100.00 per night (with a max of USD 250), per room deposit will be charged on the day of arrival for incidentals and is refundable.<br><br>A daily mandatory resort fee will be charged and covers cost of:<br><br>- Continental breakfast<br>- One-time welcome drink<br>- Bottles of water in room (2 per day)<br>- In-room safety deposit box<br>- Beach towels<br>- WiFi<br>- Unlimited Local calls<br><br>Please note the resort fee is subject to tax. The resort fee is based on 2 guests. An additional resort fee will be charged per night per guest. Call property for details.<br><br>Please note additional fees are excluded from the rate.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Amazing view from the room, great location right on the Ocean drive, perfect breakfast, very nice staff.”
“The entire staff was very professional and friendly, and the breakfast plentiful and delicious. I would like to specially thank Ms. Claudia Gonzalez for her outstanding help in ensuring that my old French phone started working properly in the US, a frustrating experience which she pursued until the end, always with a smile.”
“The room was clean and comfortable, the location great, good happy hour and a very good breakfast. Overall great value for South Beach.”
“Excellent hotel at Ocean drive. Right in front of the beach. Breakfast is great. Personnel is very polite, positive and smiling. They helped us with everything we asked for. Hotel and rooms are clean. Art deco style. I loved staying at the Penguin hotel!”
“Atmosphere, proximity to everything, the architecture, and the service provided by the staff was par none!”
“Excellent location, good breakfast and nice bright rooms.Good value for money”
“Perfect location! Good bed! The room was very clean and bright!”
“The staff was very friendly. You receive two welcome drinks on arrival. There is a nice little bar and an outside terrace where you can enjoy your cocktail and view of the park in front of the beach. A complimentary breakfast is served ,very good with choices and also served outside with a great view.”
“Good breakfast, and also all the staff. I'll be back!”
“The location.the breakfast.the room was very comfortable.”