Pestana Carlton Madeira Ocean Resort Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Pestana Carlton Madeira Ocean Resort Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- Free!All children under 12 years stay free of charge for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
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Important Notice
- For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card.<br><br>Please note that rates including dinner do not include drinks.<p>License number: <strong>NºRNET3978</strong></p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Great location, food, attentiveness of staff and facilities. Our junior suite was an excellent sized room for a family of 4. Both outdoor pools were very good and I soon got used to the salt water. The indoor pools were a good alternative too. Good gym and spa.”
“Breakfast was delicious, the location is unbeatable and the staff was extremely helpful. There's no denying it was pricy, but it was completely worth it.”
“The bed was very good as was the room. Pool facilities were excellent”
“I like services and comfort provided by Pestana Hotels. Every time it's a pleasure to stay there and enjoy good location, food and apartments.”
“Excellent room, nice pool facilities & grounds”
“The staff is well-trained, the hotel is clean, comfortable and corresponding to its rating.”
“Pour un 5 étoiles l'ensemble immobilier est un peu dépassé, voir vétuste et vieillot.les moquettes au sols sont d'époques, le petit déjeuner est bien mais peu beaucoup mieux faire.Piscine très bien. l'ensemble manque de rénovation. comme je le disais, j'évalue cette établissement a 3 étoiles +.”
“Fomos casar à Madeira e todo o staff do hotel se mostrou sempre disponível para nos mimar e acompanhar durante a nossa estadia. Desde o upgrade do quarto aos cuidados que as governantas tiveram connosco ao longo da estadia deixando sempre uma surpresa ao fazer limpeza. Um especial obrigado à senhora Ângela Scotti que nos acompanhou desde o continente para tornar não só o dia mas a viagem toda muito especial. O hotel é espectacular e o staff ainda melhor :)”
“Da amabilidade dos funcionários e prontidão e disponibilidade para a resolução de qualquer tema que lhes foi colocado. Da junior suite com vista mar que torna toda a experiência muito especial”
“Conforto e limpeza! Hotel ideal para crianças, simpatia dos funcionários, vista sobre o mar magnífica”