Pestana Convento do Carmo
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Pestana Convento do Carmo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and beds
- There is no capacity for extra beds in the room.
- The maximum number of children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
- Children are welcome
- There is no capacity for cots in the room.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that front desk is opened from 7:00 to 23:00.<br><br>Kindly note that breakfast served in the room has an additional cost.<br><br>Please note that in accordance with Brazilian legislation (ECA, Article 250), children under 18 years old are prohibited from reserving or occupying hotel rooms without parental consent or presence. At check in, children without parental presence must present an authorisation signed by both parents and original identification documents; for children accompanied by parents, original identification documents are required.<br><br>Please note that for non-refundable rates, it is mandatory that the credit card charged during the reservation is shown upon check-in. In case it's not possible, the total amount of the reservation will be charged again on a new credit card or alternative form of payment. In this case, the amount charged previously in the credit card provided during the reservation will be reimbursed.<br><br>Third-party credit cards are only accepted if guests contact the hotel previously requesting for a pre-authorization.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The staff were very helpful and friendly. The location is good. The charm of the old convent. The rooms are large and comfortable.”
“Location within a walking distance of the main city. Staff at reception was verry friendly and helpful. The hotel used to be a convent so it has a nice mystical/horror side to it.”
“Fantastic place. An old convent turned into a beautiful small hotel. Center of the old town, near all the "action" so to speak. Very helpful management/staff, eager to assist and with a big smile. Beautiful place. Dont be detered by the 4* star title its much more than any other place in this town. the way dont miss Salvador. Super interesting town with unique history.”
“Reception staff were great and lovely historic building”
“This hotel has a magnificent background atmosphere the building is beautiful convent you feel somehow getting inside a historic building (not a hotel). You have a large swimingpool very rare for salvador center hotels. The location is easy to access by car or táxi and you can visit many local museums from salvador.”
“Our room was attractive but of only moderate size and the bathroom was good. The bed was comfortable. It's a gorgeous building with plenty of spaces to sit and talk. Attractive bar area. The receptionist was extremely helpful and advised us where we could change money and recommended places to eat. Counts a lot in a new place.”
“Wonderful setting and location comfortable beds nice swimming pool good service fantastic garden and very quiet”
“the neighborhood is great and the ambiance of the convent is amazing with music and candles at night, I enjoyed the over all feel of the hotel but the rooms need work. They are also much smaller and darker than the pictures imply, at least on the 2nd floor”
“Great place, food and very friendly employees!! I will book this hotel again :-)”
“Amazing hotel! Historic place, great location, and very quiet, even being situated at Pelourinho. Close to a lot of the main attractions, really nice staff and we loved the breakfast.”