Portside Hotel - Heritage Collection
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Portside Hotel - Heritage Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 21:30
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Check-out
- 07:00 - 10:00
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Children and extra beds
- All children under 16 years are charged NZD 35 per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- All further older children or adults are charged NZD 35 per night for extra beds.
- All children under 2 years are charged NZD 15 per night for children's cots/cribs.
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Groups
- When booking more than 4 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that this property requires a credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.<br><br>Please note that there is a surcharge when you pay with a credit card.<br>There is no surcharge for payments made via cash or EFTPOS/debit cards.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The location was great, the room was quiet and comfortable, it had Sky Sports which was great so we could watch the Chiefs v Hurricanes game. I wiould definitely stay here again. The pool looked inviting but it was a bit cool for swimming.”
“Excellent location, spacious apartments overlooking the beach, relax in the big comfortable beds or refresh yourself in the huge spa like baths, captivated by the picturesque views of the port, or surrounding beaches, you feel like you are at a resort. The staff are wonderful and very hospitable, their local knowledge Made our stay in Gisborne fun and we visited some of the hotspots. Really loved the welcome note on my arrival Left in my apartment.”
“Location. Space”
“Great location, close to restaurants, Waikanae Beach.”
“The rooms overlooking the harbour were too small queen size beds not ideal for a couple hence we changed rooms to a car park facing one with a king size bed”
“Great location on the walking path. Very nice hotel. Free parking. ”
“The room and bathroom met our needs. Bed comfortable. Good having a dishwasher drawer. Had all the basics which we required. The staff were very friendly.”
“We came to stay for the purpose of attending the National Kapa Haka competitions. Therefore there were a lot of school kids staying while we were there, I was very impressed with the kind and relaxed approach the staff made to help make people feel comfortable and welcome. Really rated the pool and the generous supply of pool towels. Single couple rooms were a wee bit small but other than that great all round experience.”
“The staff were super friendly and approachable, bed was comfy, the room was clean, facilities were excellent, the area was quiet, everything was great !!”
“Lovely well equipped room. Nice to have a view of the port - a boy's dream - my husband could have sat and watched all the Port activity all day! This is our 2nd visit and would be definitely stay again. I liked having real milk in the fridge and the complimentary water in the fridge.”