Quality Hotel Mermaid Waters
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Quality Hotel Mermaid Waters accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 00:00 - 10:00
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Children and extra beds
- Any type of extra bed is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- All further older children or adults are charged AUD 40 per night for extra beds.
- Free!One child under 12 years stays free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Please note that guests must be over 18 years of age or accompanied by an adult. You must show a valid photo ID upon check in.<br><br>Please note that this property requires an AUD 100 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The beds were large and comfy and the water pressure great. Also had a vending machine onsite with snacks at reasonable prices and the restaurant with the kids club was great. The pool was nice and the kids had a great time.”
“Value for money, and the staff were really friendly. Bed was nice and big, loved the breeze from the big windows and quiet room”
“Very comfortable bed and well set up room. The on site restaurant was excellent.”
“Location and the helpfulness of staff. 24hr check in. Very neat, tidy and spacious room. Even had a bath (not that we got to use it). Very comfortable large king size bed. Fine quality linen. Little to no outside noise. Offer for later checkout. Very happy 😊”
“Everything was great. We loved it and it was very comfortable.”
“Great location providing easy access to local hotspots. Easy parking and great staff.”
“Great food. Good staff and clean environment .Pool area was lovely and it was lovely and quiet.”
“I got friendly welcome from the staff + free wifi+ free parking”
“Nathan at the front desk was welcoming, friendly and really went beyond his duty to assist. We had 2 booked rooms and an extra 2 extra room booked at the last minute, during the long weekend and Nathan stayed back after his shift to help with house keeping. Housing keeping were friendly. I think her name is Sarina. She always had a smile on her face and willing to assist when required. Can’t say much about everyone else but these two were stand outs. Thank you and we will be back.”
“Location was good. Value for money friendly staff and cheap room and bed was comfy”