Queen Kapiolani Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Queen Kapiolani Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Effective 15 October 2017 the on-site restaurant, Kulana Terrace will be closed for renovations, expected to re-open June 2018. Breakfast can be purchased at the Front Desk during this time.<br><br>Effective 1 November, 2017 - June 2018 this property will be undergoing renovations in the common area and guest rooms. Expected noise may be heard Monday - Saturday 8:30am - 4:00pm HST. Common areas will not be available - this includes the pool and restaurant. No alternate pool is available.<br><br>Breakfast is offered on the Kulana Terrace and is served from 6:00 - 10:00<br><br>The bar is open from 11:00 to 21:00, light appetizers and entrees are available.<br><br>The hospitality fee includes the following amenities:<br>- Beach Towels<br>- Beach Chairs (daily use and based upon availability)<br>- Wi-Fi Access<br>- Access to the Business Centre<br>- Local & Toll-Free Call<br>- In Room Coffee & Tea<br>- In Room Safe<br><br>The hotel fee is charged by the property at check-in.<br><br>An incidental deposit via credit card is required at check-in and refundable at check-out less any incidental charges incurred during your stay.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>License number: <strong>W97768083-01</strong></p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Very friendly & helpful staff. Great location close to beach & zoo / green area.”
“Parking service personnel, and everyone providing info on alternate places to get services undergoing reconstruction”
“Close to the beach and zoo. Beautiful views from the 16th floor. Staff were very friendly, and efficient!”
“Although the rooms are a little old they are doing renovations and the staff they have working there are very friendly and accommodating I would like to say a very big mahalo to Kewa one of the concerge always big smiles lots of alohas and always asking how your day is.. thank you queen kap we will be back!!!”
“The room was nice, very clean and the bed was very comfortable”
“The staff was very friendly and helpful. Despite the construction (day time only) they conveyed a very positive outlook.”
“Under renovation! Not too bad, but not too clean. OK on weekends. Jack hammer noise starting early on weekdays. Staff mixed: valet service men in red shirts (who apologized) vs. man in green shirt who blocked our car talking to someone at driveway entrance; helpful front desk clerks and one who failed to mention hospitality room when asked about checking in early. Across from Zoo, Beach & Kapiolani Park. (Best place in Waikiki if you want to avoid $30+ per day valet parking and park on the street.) No bedbugs. (We checked.) While the rates are low for renovation we would probably stay here again.”
“Very happy with price and location. Hotel will store bags if you arrive before your room is available. Cable was out in our original room, staff moved us right away. Property is across the street from the zoo and park so somewhat removed from the hustle and noise of central waikiki. Close to many bus stops and a trolley stop. We were in room 1505 and could see the sunset from the lanai. The room had a small fridge and a single cup coffee brewer. Friendly staff.”
“The location at the end of Waikiki was great, and the view of Diamond Head from our side-facing room and balcony was lovely. Also, being able to borrow towels for the beach was so helpful.”
“Old hotel. But charming. Renovation work didn’t bother us. This is the 3rd time we’ve stayed with you. Your staff are relaxed and friendly. Love the big rooms. And that you can open windows for airflow.”