Quest Grand Hotel Melbourne
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Quest Grand Hotel Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All children under 16 years are charged AUD 55 per night for extra beds.
- All further older children or adults are charged AUD 55 per night for extra beds.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that there is a 1.6% charge when you pay with a Visa or Mastercard credit card.<br>Please note that there is a 2.7% charge when you pay with a American Express credit card.<br>Please note that there is a 3.2% charge when you pay with a Diners Club credit card.<br><br>Please note that RAB restaurant and bar will be closed from the 25-26 December 2017. The restaurant will also be closed for dinner from 31 December 2017 to 14 January 2018 inclusive.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Lovely old world hotel. Room very comfortable and kept clean daily. Great location near the Yarra and lots of waterfront restaurants and close to transport- 3 minute walk to Southern Cross Station.”
“Close to public transport and many lovely restaurants in walking distance. Definitely stay here again.”
“High ceilings and history of building. Close to everything Melbourne and easy transport links to anywhere. Unique accommodation rooms especially the 1 bedroom apartments make this the perfect Melbourne base. Staff exceptionally accomodating with free room upgrade and due to recent illness allowed a last minute late checkout and us to store our cars in carpark an additional 90 mins after checkout so we could have brunch as missed the refunded breakfast add in. ”
“Overall the hotel is lovely. The rooms are gorgeous and the long hall is stunning. Bed was comfy and food was lovely in restaurant.”
“Great location, staff were lovely & welcoming. The Pool & spa were great! We had a 1 bedroom deluxe loft apartment & it was fantastic. Overall would highly recommend! ”
“The rooms were lovely and very clean! The staff were amazing! Will be coming back next year”
“Fantastic location, with SkyBus every ten minutes to the airport from Southern Cross Station. Rooms are absolutely huge and are well appointed. Staff are courteous and check-in was fast.”
“loved the roominess of the hallways and the rooms were very comfy”
“We loved the kitchen and the extras that were left teabags, coffee etc! Bed was so comfortable and bathroom and extras, body wash, soap, shampoo tec which were replenished during our stay lovely! Breakfast was yummy!!”
“Very comfortable bed, extremely quiet room, very spacious. The location is excellent for public transport and within reasonable walking distance of all the highlights of the CBD.”