“We received a really warm welcome and that set the tone for our visit. The staff were so friendly and we can't wait to meet them again. The buffet breakfast with cooked foods to order was excellent. The evening meal was equally good served by the ever smiling staff.”
“The staff really make the difference. They cannot do enough for you.”
“We returned there for the 2nd time and every day we had lovely fresh fruit in our room....definitely a bonus!”
“Staff were professional, friendly, efficient. The room was spacious and exceptionally clean. Food in restaurant was great. Swimming pools lovely and clean. In fact - everything!”
“The restaurant was the best! We enjoyed having breakfast and dinner inside the hotel - the food was great. Although having a fine dining also meant waiting since you are being served individually at the table. The guests are mostly French or German - all nice and polite people just a bit more senior age.”
“Set in beautiful, well tended gardens, with lots of little leafy corners complete with hammocks, this is just such a beautiful place to escape from everything. The rooms are amazing - some overlook the bar but it's so peaceful, and the guests are very easy going and well behaved, that this is more of an opportunity to people watch! The pools are lovely, never busy even when the hotel is full. I used the spa which is just fabulous. The hotel is just faultless. I honestly couldn't imagine going anywhere else. It feels so luxurious, and I felt like all of the staff actually cared if I was having a good time or not. I was.”
“The garden is very nice. You get the feeling of a quiet countryside hotel, while in fact it is quite centrally located. It was very nice to sit outside, enjoying a pre-dinner drink. We used both swimming pools, the indoor / outdoor option is quite practical for the changeable Madeiran weather. The food was very good, delicious fruits for breakfast and different options of eggs, bacon etc. made to order. For dinner, we tried the Goan cuisine which is a speciality of the hotel kitchen and found it both interesting and very tasty. On our first night, the "battle of the chefs" menu and competition was fun. Our room was just lovely, spacious with a nice balcony. Finally, the staff are all very helpful and nice, you get the feeling of a very warm and personal touch. All in all, we had a great stay in an excellent hotel with athmosphere and character.”
“The staff were very friendly and attentive. The hotel was immaculate and had great facilities.”
“Staff are fantastic and we are always made to feel very very welcome”
“The staff were friendly and helpful, the room was comfortable, the garden was lovely. The lounge and bar were comfortable and we enjoyed playing table-tennis and pool. Dinner and breakfast were delicious.”