Radisson Alphaville
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Radisson Alphaville accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Free!All children under 6 years stay free of charge for extra beds.
- All children are welcome.
- Free!One child under 6 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 4 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note, the hotel's swimming pool will be under renovations from 21/12/2017 until 08/01/2018.<br><br>Please note, guests must present the confirmation voucher upon check-in. Reservations must contain the guest’s first and last name.<br><br>According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents.<br><br>All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.<br><br>Please note early check-in and late check-out are subject to availability and additional fees.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Staff were friendly and helpful. Complementary coffee/teas/water was always available in lobby. Location is within a short distance of several shopping centres (Alphaville, Iguatemi and Tambore), and a good selection of restaurants.”
“Very friendly equipe, location very central in Alphaville, Valet parking service, free upgrade to larger room because of crib for our baby?”
“Very comfortable and well located. Staff is very friendly and prompt to assist. Free bottle of water every day. Big wardrobe, safe, hangers, place to put your luggage.”
“Reception Tatiane was really really good....thanks a lot!!!!”
“The staff were very helpful and accommodating. Nothing seamed to much trouble”
“Excelente hotel, staff prestativo, quarto impecável, banho idem.”
“Atendimento nota 1.000 muito atenciosos, desde a chegada até a saida”
“Funcionários extremamente gentis no momento do checkin, por volta das 15 hs. No entanto, quando chegamos da festa por volta das 5 da manhã, não havia ninguém do estacionamento para receber o carro, e nem na recepção. Tive que "caçar" alguém.”
“Localização excelente para o que precisava... o quarto e a cama são muito bons mesmo, super isolado de sons externos,”
“O Hotel tem uma aparência bonita e os quartos são confortáveis.”