“i had to up grade my room to a bigger as the room was too small and it was in the old wing, they had new wing with new rooms .”
“The room was spacious, the gym is perfect, the staff are very welcoming and flexible, the breakfast space and variety of food is perfect.”
“Dirty hotel, very aggressive and impolite reception team.”
“This time I got upgrade. I have chosen this hotel Several times and never disapointed. Central place and easy to go.”
“Check-in was professional and they let me in before 3pm. The hotel area and rooms are very nice and comfortable. Location in my opinion is 100% really good”
“Central location, ideal for West End/Theatreland. Very helpful and friendly staff.”
“The reception team lead by Sadiya very efficient. Hajni leading the servers has vastly improved the service - Christina, Aya etc. Magdalena also very caring. Overall the women supervisors have made the experience in the Resturant very hospitable. Room service for women by women was a pleasant surprise, esp ordering food in late evening.”
“The staff at the reception specially Mr Antony Simon’s and Mr Kamal”
“The whole experience was superb. Staff awesome, friendly, professional, welcoming, efficient and courteous. Hotel comfortable, clean and smart. Food amazing. Location spot on.”
“Modern facilities in a good location for the west end.”