Red Level at Gran Melia Palacio de Isora - Adults Only

La Costa, s/n, 38686 Alcalá, Spain
9.3 {1}346 1 évaluation
scores
  • Cleanliness
    9.5
  • Comfort
    9.6
  • Location
    9
  • Facilities
    9.5
  • Staff
    9.7
  • Value for money
    8.3
  • Free WiFi
    9.1

carte Hôtel
Food & Drink
Breakfast in the room
Bar
Bottle of water
Great coffee!
Snack bar
Special diet menus (on request)
Restaurant (à la carte and buffet)
Reception services
Tour desk
Concierge service
Luggage storage
Ticket service
Private check-in/check-out
ATM/cash machine on site
24-hour front desk
Currency exchange
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Languages spoken
Spanish
English
Russian
French
Italian
German
Cleaning services
Ironing service(Additional charge)
Trouser press
Dry cleaning(Additional charge)
Daily maid service
Laundry(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Hot tub/jacuzzi(Additional charge)
Spa and wellness centre(Additional charge)
Spa Facilities
Massage(Additional charge)
Swimming pool
Sun umbrellas
Spa/wellness packages
Spa lounge/relaxation area
Sun loungers or beach chairs
Outdoor pool (all year)
Yoga classes
Fitness centre
Solarium
Fitness classes
Fitness/spa locker rooms
Hammam(Additional charge)
Indoor pool (all year)(Additional charge)
Sauna(Additional charge)
Pool/beach towels
Outdoors
Beachfront
Garden
Terrace
Parking
Parking garage
Free!Free private parking is possible on site (reservation is not needed).
Secured parking
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Business centre(Additional charge)
General
Room service
Air conditioning
Adult only
Gift shop
Car hire
Barber/beauty shop
Airport shuttle
Safety deposit box
Shared lounge/TV area
VIP room facilities
Shops (on site)
Newspapers
Shuttle service
Non-smoking throughout
Non-smoking rooms
Designated smoking area
Facilities for disabled guests
Shuttle service (additional charge)
Lift
Activities
Hiking
Library
Nightclub/DJ
Bicycle rental (additional charge)
Beach
Entertainment staff
Diving(Additional charge)
Evening entertainment
CanoeingOff-site(Additional charge)
Tennis court(Additional charge)
Snorkelling
Closest landmarks
Playa de la Arena
1.8 miles
Los Gigantes
2.9 miles
Abama Golf
3.6 miles
Plaza del Duque Shopping Centre
9.6 miles
Gran Sur Shopping Centre
10.2 miles
La Pinta Beach
10.4 miles
San Eugenio Shopping Centre
10.6 miles
Aqualand
10.7 miles
Punta Teno Lighthouse
11 miles
Siam Park
11.2 miles
Most popular landmarks
Golf Las Americas
11.8 miles
Piramide de Arona convention centre
12 miles
Golf del Sur
18 miles
Restaurants and markets
Restaurant
0 miles
Cafe/bar
0 miles
Supermarket
0.1 miles
Market
0.3 miles
Natural beauty
Atlantico Ocean
0 miles
Mount Teide
24.9 miles
Closest airports
Tenerife Sur Airport
18.9 miles
La Gomera Airport
26.3 miles
Tenerife Norte Airport
35.4 miles

politiques

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • ATM cardRed Level at Gran Melia Palacio de Isora - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • 01:00 - 12:00
  • Children and extra beds
    • There is no capacity for cots in the room.
    • There is no capacity for extra beds in the room.
    • Children cannot be accommodated at the hotel.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that guests must present the credit card used to make the reservation on arrival.<br><br>Please note that all guests at this hotel must be 18 years old or older.<br><br>Guests with half-board reservations may choose 3 &#xE0; la carte courses in the restaurant of their choice. The package includes all 7 restaurants.<br><br>Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.<br><br>Please note, when booking more than 9 rooms, different policies and additional supplements may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are not allowed.

Ce que les clients le plus aimé

“Service, room, food, pool... it was a wonderful stay. Generally, the food was outstandingly delicious in all restaurants. But what we liked the most was the "salmorejo" in the restaurant next to the seafood bar. I'm Spanish and lived in several regions... this was the best I ever had.”

, Netherlands

“Excellent luxury hotel, amazing attentive staff, attention to detail made this hotel extra special”

, United Kingdom

“Bed was huge and very comfortable. Main hotel restaurants pricey and food average but RedLevel area was exceptional.”

, United Kingdom

“Great service, great Sushi restaurant, fantastic scenery. ”

, Germany

“Beautifully laid out hotel that never feels busy overlooking beaches with mountains behind.”

, United Kingdom

“Great resort, nice facilities, good services, helpful staff, cozy rooms with comfy beds. Definitely worth the money. Our room on the 4th floor was excellent: clean, comfortable, very well equipped with good wifi connection and Clarins care products in bath.”

, Romania

“Staff were amazing, so friendly and couldn't do enough for you. Red level was particularly good!! Restaurant choice also very good”

, United Kingdom

“The first thing we were told on arrival: "You in paradise already. No worry. Only enjoy!" And they did not lie. It's not cheap, but the experience was worth every cent, and then some. Red Level is everything you'd expect from a 5-star hotel on the ocean front, and all your expectations will be exceeded. Just one detail: as we checked out and had to wait several hours before flight, they gave us all the usual service and asked at what time should a free room be prepared so that we can take shower and change after beach... Totally awesome in every detail.”

, Russia

“Comfy rooms, blackout blinds, Bali Beds, soft towels, coffee and pastries served all day, amazing & attentive staff all the little extras that make it a special holiday. We will definitely be returning”

, United Kingdom

“What's not to like.... everything was top class from the moment we stepped into reception and the moment we left! Red level means quiet you and your partner time and beautiful surroundings to make you fall in love all over again xx”

, Spain