Renaissance Santiago Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Renaissance Santiago Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All older children or adults are charged USD 60 per person per night for extra beds.
- Free!All children under 12 years stay free of charge when using existing beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds/children's cots permitted in a room is 1.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that for tax exemption travellers must pay in US dollars and have to present the migration card they are given when they arrive to the country. <br>Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile. <br><br>LOCAL TAX LAW.<br>Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%<br>To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).<br>This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The staff was extremely friendly, the rooms were very clean, nice size , great view. An overall great experience. But it was the friendliness of all the staff that made the difference.”
“Absolutely fantastic staff (especially Felipe at the front desk). Very good Japanese restaurant.”
“We liked this hotel overall. No complaints. Very friendly and helpful staff. Tours via the hotel were easy to organise and excellent.”
“La atencion de todo el personal.Especialmente de Mitchel mánager .”
“Spa is very nice. Omelets were great. Restaurant is very nice. Everyone is very friendly.”
“Luxurious. Staff was friendly personable and efficient”
“Everything about my stay at the hotel was perfect. From checking-in to farewell. The accommodations are very comfortable, impeccable cleanliness and the staff are the best one could ask for. I had a bad luck on my arrival day, having my mobile phone robbed out on the streets of Santiago and the staff made me feel comfortable and were all very helpful and handy. The concierge also gave us the best directions for Vineyard tours and city sightseeing.”
“The facility was lovely. Beautiful decor and public rooms.”
“Very helpful and friendly staff; nice restaurants, bars and pool terrace areas; pretty good facilities in general. Good breakfast-- was not expecting to find such nice Benedict eggs in Chile!”
“The Staff is excellent and the breakfast is very good”