“The location, breakfast our check in was delayed but they compensated with later check out, staff were friendly & helpful.”
“Enjoyed every moment of our one night stay. Took a cab to JFK. Had a bit of trouble finding the hotel, tell everyone its on Maiden Lane.”
“I’ve been to NYC five times. This was by far the most friendly and helpful and welcoming staff I’ve encountered. From the doorman to the front desk staff to the housekeeper to the cooking staff theywere all eager to help out and answer any questions I had. That is not always common. One thousand percent this staff is second to none. Give them all an amazing Christmas Bonus ! In addition the free breakfast was fantastic and the location was excellent!”
“The location of the hotel is very close to 9/11 memorial , wall street, port for liberty Status, and Financial Center, GAP store and Century 21 ( C21) store which was a 6 floor good mall for everything at some times like black Friday, good sale shopping, "shake shack" at Fulton center is very close with good burgers, just ten minutes distance to go and dine at a fine Mexican restaurant " Mad Dog and Beans", good gastro with delicious foods, romantic and antique space.”
“Stuff was super friendly, there was a specific person that was amazing he is young male that working there at night He was amazing, excellent customer service. He was so nice with my twins, gave them chocolate He made our stay very pleasant Amazing location close to the subway We will def come back”
“I’m super picky about cleanliness and bed comfort. All of my expectations were met/exceeded. Hotel was very clean. The bed and pillows were super Comfy. The breakfast was plentiful. Also, every staff member I encountered was very helpful and friendly.”
“The breakfast was very good. The staff was excellent and very friendly. I would stay at this property again.”
“My experience with this location was very pleasant & I would definitely recommend this hotel.”
“Great location close to the sites and local transport. ”
“Great rooms, large and cosy, and nice helpfull staff. The residence has everything you need, from gym to all day coffee to a mini supermarket. It's just across a brand new mall and two blocks from the 911 memorial ”