Rich Palace Hotel Surabaya
Offres
politiques
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Rich Palace Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 14:00 hours
-
Check-out
- Until 12:00 hours
-
Children and extra beds
- All children are welcome.
- All children under 12 years are charged IDR 350000 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- Free!One child under 6 years stays free of charge when using existing beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All further older children or adults are charged IDR 350000 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
-
Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Location, cleanliness and staff's friendliness. Water pressure and hot water in bathroom are exemplary - these are "small matters that matter" which contribute to an enjoyable stay.”
“Location is good. Easy to find foods n minimarts. Malls are only 10 minutes ride. Breakfasts vary but taste just average. Spacious room”
“Friendly staff, yummy food and nice clean comfortable room & well set up hotel overall. The photos of the room we booked and saw on booking.com was exactly what we got :-)”
“Close to shopping malls and restaurants. Big room. ”
“The bed was so comfortable here! I am an early riser, usually 6am with no alarm, and I slept til 9am one morning! And the AC worked really well. I had it on 26 most of the time and still got cold. The breakfast selection on the weekend was amazing and slightly less impressive on the weekday, but still good.”
“Swimming pool area, better if you have warm waterpool at night”
“Excellent Hotel in Surabaya, staff very professional and gentle, luxury hotel with a good relation between services and price.”
“The location near by food centre and the cleanliness of the hotel is excellent”
“I like the location, most of all. The room was really clean, the TV got lots of channels to watch and we got an amazing Korean restaurant just beside the hotel. I couldn't review the breakfast as I didn't choose to have breakfast in hotel, by option. The staff were prompt and professional. This is what a hotel should be! Maybe this is not relevant, ... I am impressed this hotel let gojek drivers to wait in the lobby for their customers. Kudos to you for that!”
“Beds are clean. Pillows are fluffy. Hot water runs well. Room interior was excellent. And the room rate is value for money.”