“clean room. quiet place. parking nice smell from fresh bread in the morning. Plenty of bread to choose. I have problem with payment as they double charged me but they solved the problem quickly and respond well. I am appreciated for that.”
“Hotel provides you with free public transportation ticket for your entire stay within Lucerne city Staff is very friendly and accommodating”
“The room was clean and managed well. Requests were addressed in a timely manner. They provide bus pass to travel within city during our stay. 10 min bus ride to old town. Checkin and checkout was very easy”
“I never see breakfasts like I had in the hotel it is super you will never have it in any hotel ”
“Despite the name, Richemont is not a traditional hotel. It is more like a dormitory for retired people with extra rooms that they seem to rent out. The room has absolutely no standard facilities like a coffee maker or ironing board. The beds are threadbare with a blanket and paper thin pillows. Instead of a double bed they just slide two twins together. The "hotel" is unattended after 10pm. You have to use one of the side doors. When we returned to the hotel around 11pm from our day trip to the mountains, we had difficulty getting in and the entire hotel was completely dark. Great location on Lake Lucerne, but definitely not worth staying or recommending others. Check-in staff when present were friendly and nice. I just don't think it is a hotel..............”
“The hotel is situated 10 min. walk from the Lido in the lake, a fantastic swimming place. Easy to reach by bus from the train station in about 6-7 mins. Staff was very friendly to my 10 yrs old son. Breakfast offered an enormous variety of home baked bread, cheese, and excellent coffee. Bread is baked daily by the students from the bakery school in the building. It is also possible to buy bread to take home (recommended!)”
“There is a bus stop in front of the hotel. Nice breakfast, with options for babies. Neat rooms.”
“The room was spacious and clean, the bus stop is in front of the hotel.Staff are friendly and helpful, they suggest us for the tourist attraction in Luzern and give us a warm welcome.”
“The hotel is modern, clean, the staff was very professional, nice and helpful with formalities and options to ease our stay. The hotel in right next to he lake, in a very quiet area, not in the downtown but at walkable distance from it (around half hour) and fast to reach by bus”
“Great location by Lake Luzern, easy access to town.”