“Basic accommodation and breakfast but we expected that for the rating. The lady who met us on reception was extremely welcoming and helpful, we checked in early which was great and the location was perfect. Great value for money for the area - would happily stay here again as it suited our requirements perfectly.”
“It was very convenient to the person I wished to visit. Very friendly staff - just one lady on evening and following morning. Spotless, clean throughout. Would recommend it and stay there again”
“Clean white sheets and fluffy white towels. Continental breakfast was plentiful. Location was excellent.-”
“Excellent choice at breakfast. Staff very friendly and helpful.”
“The location was fantastic, right in the centre, and the price was great too - £90, which was the cheapest in Richmond. Everything is tiny though - I am 5 foot 10, and I was feeling a bit claustophobic by the end. The room had too much furniture for the room, and we literally had to shuffle past each other the whole time. The room got unbearably hot when we showered and I dried my hair, so much so that I was covered in sweat on my face, which wasn't pleasant trying to apply make up for our night out! The hallway was the same, as was the breakfast room, with tiny tables covered in plates and saucers and vases of fake flowers, all of which had to be moved before I could get any food on the table - so irritating, but I do admit this is a pet hate of mine, so maybe its just me. The lady on reception was very friendly and helpful. Also the room was nice and quiet with a great shower”
“The staff were very friendly and helpful; rooms spic and span; breakfast excellent; would recommend it to anyone”
“Location is within a quick walk of everything- even the metro/train terminal. The hostesses and other guests were lovely to chat with over breakfast. Most helpful, friendly, and eager to please.”
“After booking with Booking.com I was l was surprised when they had no notification of my booking... but luckily they had rooms available, The next week I got a reminder and found I had booked the wrong weekend! Even though it was non-refundable booking they did not charge us! They were very accommodating. Thank you.”
“The location is the hotel's greatest asset; perfect for exploring Richmond and right on the Thames; easy to get into London. The room was fine, albeit on the small side (consistent with older London area hotels), and the bed comfortable. The breakfast was good in a pleasant room. The staff were very friendly and helpful.”
“Every thing was good bfast was good and the room was very clean”