Rixos Khadisha Shymkent
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Rixos Khadisha Shymkent accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All further older children or adults are charged KZT 7000 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children under 6 years are charged KZT 3000 per night for extra beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
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Important Notice
- Staff also speaks Kazakh.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Rixos Khadisha Shymkent in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>A damage deposit of KZT 30000 is required upon arrival. That's about 66.90GBP. This deposit is fully refundable upon check out as long as there has been no damage to the property.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Staff well trained and professional. Breakfast is good, SPA and fitness spacious”
“Comfortable room, Free fruit basket service, Sauna, fitness center and swimming pul in hotel are new and nice. Pretty and kind staff is very impressive”
“Everything was like in normal hotel should be except 2 things....”
“Everything! Great city location, excellent sports facilities, water pool, wonderful breakfasts, nice inside restaurants, free wifi”
“Everything is well organised and of high quality in your hotel. Just keep it like that !”
“Everything! The hotel is gorgeous. Entire pesonnel was very polite and friendly. Really felt like home.”
“Best then best in this city! Very nice hotel!! Must use SPA and swimming pool !! WIFI working speed by 200% View from 7 floor panorama wonderful Check-in very fast and they are give us check-in from 9 am Good staff”
“Room was very clean&comfortable, some free offers was very kindly. Bar and restaurant options are very good.”
“Staff absolutely professional Highest level of comfort and services Top level restaurants This is a real luxury experience, for a more than reasonable price”
“Das Frühstück war lecker. Das Bett war sehr bequem. Das Personal war freundlich und top ausgebildet. Leider arbeitete die Klimaanlage im Zimmer nicht optimal.”