Serra Nova
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Serra Nova accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 13:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 2.
- Free!One child under 6 years stays free of charge when using existing beds.
- All children under 2 years are charged USD 10 per night for children's cots/cribs.
- All further older children or adults are charged USD 12 per night for extra beds.
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Important Notice
- Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.<br><br>Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.<br><br>Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.<p>Please inform Serra Nova in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“I got a warm welcome when I arrived, and shown to a spacious room. All information about services was clearly presented in a booklet. I relaxed from the journey in the pool, which was very warm: a pleasant surprise. This guest house is in very peaceful location, so I slept well at night. Spa treatments are offered, and there is also the Banos de los Incas less than 5 minutes walk away. There is an array of street food stalls outside the banos which are very popular, but there are some simple inexpensive restaurants nearby too. The staff went out of their way to be helpful and made my stay that much more enjoyable.”
“Hot tub was a big plus. Comfortable bed, spacious room, ok breakfast”
“Employees were so nice They made your stay pleasant”
“The staff was very welcoming, most helpful and went out of their way to make our stay as pleasant and comfortable as possible!”
“IT was peaceful and easy to get in and out of Cajamarca by collectivos. There is a good restaurant , Villa Rica nearby and the hotel will also do good basic food. They have their own private hot spring bath so you don't need to go to the public Banos de Los Incas. The swimming pool is also fed from the hot springs and is lovely too. The staff are delightful and cannot do enough to help though only one of them speaks any English.”
“Great location in Banos Del Inca, only 15min to Plaza de Armas by minibus (0.80 soles) Small boutique style hotel (9 rooms) with personalised service and special attention to detail Relaxing thermal bath exclusively for use of hotel guests Good breakfast with local ingredients They allowed me to check in at 8am after a 12 hour bus journey which was extremely nice of them”
“Friendly and excellence staffing! They went out of their way to help us with everything we requested. Thanks a lot, I will never forget you and I will never forget this place and would recommend to all my love ones!”
“Me sentí muy cómoda, la atención es personalizada, el desayuno tipico cajamarquino muy bueno.”
“La amabilidad del personal. La cercanía a baños del Inca. La posa privada.”
“La atención fue muy amable, las instalaciones del hotel son bonitas y cómodas, la ubicación es bastante buena, una calle sin bulla, lo que permite descansar.”