Shangri-La Hotel Toronto
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Shangri-La Hotel Toronto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- All further older children or adults are charged CAD 40 per person per night when using existing beds.
- There is no capacity for extra beds in the room.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!Up to two children under 11 years stay free of charge when using existing beds.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<br><br>Please note that extra parking charges apply for oversized vehicles. Parking includes in/out privileges.<br><br>Please note: Any room/rate with "breakfast included", includes breakfast for 2 adults only. Additional guests can purchase breakfast directly from the hotel.<br><br>When booking more than 5 nights, different policies and additional supplements may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Shangri-La Hotel Toronto in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Staff was incredibly helpful and generous when I found any issues with my room.”
“Lobby area- bar was great, location excellent, staff was very good as well. Very clean.”
“LOVED the bathroom - fabulous tub, the TV in the mirror, etc. Also love the in room espresso. and the bed was very comfortable”
“Rooms were impeccably clean, modern and maintained. Very large bathrooms. Great lounge with live entertainment. Floor to ceiling windows, remote curtains, lights. Room was quiet from hallway noise. Friendly staff.”
“Staffcwere amazing especially Kristina in the bar and the Directir of Security.”
“From the moment you walk in to the hotel, you are made to feel special !”
“Great rooms, very comfortable beds, beautiful city view and nice bathroom”
“The staff was more than accomodating and the rooms were breathtaking”
“Staff was extremely courteous and helpful. Fitness/pool amenities were useful and tranquil. Location perfect for being right downtown in the heart of activity. Beautiful lobby with great lounge scene in the evening. Bed was most comfortable one I've had in a hotel in a long time. Very spacious room, lovely deep soaker tube. Room got a freshening up/restocking at turn-down service which was a nice surprise. Hotel smells great!!”
“Everything about the hotel was elegant. The staff was very friendly and accommodating. We enjoyed using the exercise room, swimming pool and sauna. Our room was spacious and the bed was very very comfortable.”