Shangri-la Hotel Surabaya
Offres
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Shangri-la Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 23:00
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Check-out
- 06:00 - 12:00
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.<p>Please inform Shangri-la Hotel Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Very nice property in mid of hustle and bustle of Surabaya. Lovely staff.”
“The rooms were very well equipped and clean. People were friendly and nice, the food taste could improve.”
“The renovated rooms are very nice. This hotel is the best choice to stay in Surabaya if you look for 5 star luxury. Other hotels in the city don't even come close.”
“A lot of things but in particular the actual band at desperado lead by Jeff.”
“I'm really pleased during my stay to all facilities & and service and especially to your staff Rebecca & Eka who are really helpful and make me stay memorable. Friendly staffs the most important for me and you got that. Thank you so much for having me! Would love to come back again very soon.”
“Took the Club floor . Pampered by the afternoon tea and evening cocktail. Spa experience was good. Free shuttle service provided to the malls. Got a late check out at 4pm due to our late flight. We were also surprise that there was a concige awaiting us at the airport who assisted us with our luggage and check us in. Overall experience was incredible and memorable. My wife gave me a tumb's up!”
“The confort in thé room, The gym room, The swimming pool, .....”
“lokasi, fasilitas, pool, breakfast, kenyamanan, kebersihan, semua ok banget”
“kamar tidur yang nyaman, bersih dan rapih. sarapannya lengkap dan banyak pilihan. staff yang sangat ramah.”
“Sarapanx enak dan sgt bervariasi.sy plg suka dengan croisant nya.”