Sheraton Grand Hotel & Spa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Grand Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- The maximum number of children's cots/cribs in a room is 1.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- The hotel requires a security deposit at check-in (either photo ID and credit card, or cash).<br><br>There is a surcharge of GBP 30 per person to use the thermal suite and rooftop hydro-pool. This should be booked before arrival to avoid disappointment.<br><br>Children under 16 have limited access to the swimming pool and cannot use other spa facilities.<br><br>The hotel requires guests to show the same card used for prepayment at check-in. If they are not able to bring that card with them then they need to contact the property to get a third party payment form.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Iced water and biscuits a nice touch at reception. Friendly service”
“Nice pool and spa, excellent breakfast service and rooms very noise proof and cosy”
“Found the hotel overall excellent,staff friendly and helpful Escape One was wonderful we used the thermal suite and hydro pool.”
“THE SERVICE WAS 1ST CLASS AND THE STAFF MORE THAN ACCOMODATING”
“Room was nice, pool/spa was excellent and staff were professional and friendly. Club room upgrade was well worth the money. We were there on minimoon and hotel manager had left card and bottle of prosecco in room, which was a nice touch!”
“The staff were very helpful and friendly, the bed was the comfiest thing Iv ever slept on. Had the steak for dinner which was perfect and the spa with hydro pool just amazing. Don’t have one bad word to say about this place.”
“Expensive room. Arrived early and room was ready which was lovely. Nice room but small with no outlook. Lovely bathroom and comfy bed. Maybe looking for a little extra for £166 for a room which didn't include breakfast and extra £30 each to use the pool. Good location situated halfway between haymarket and waverley train stations.”
“The location of the hotel is ideal as it only a short walk to Princes Street. The Airport bus?stops round the corner so yet again excellent location for travelling to and from the airport. Room was spacious and really modern loved the bathroom. Staff were very friendly. I used the gym and pool and for a hotel it was very modern and a good size with modern day equipment. Really enjoyed my stay.”
“Lovely comfy and clean room with great bathroom facilities and view of the Castle. Really convenient for the conference centre and central Edinburgh.”
“Comfy bed . Layout of room . Shower and bath . Breakfast outstanding . Had haddock and poached eggs”