Sheraton Grande Tokyo Bay Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Grande Tokyo Bay Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- <<Power Outage Notice>><br>Please note that the hotel will undergo a scheduled power outage due to facility inspections and all power supply within the entire property will be out of service on the following dates/times:<br><br><Main Building><br>23:00 - 06:00, 15 January - 16 January 2018<br><br><Park Wing Building / Georgian Terrace at the garden><br>06:00 - 15:00, 16 January 2018<br><br>*Air conditioning, lighting and hot water will not be available during this time.<br>*Dog Lovers Suite @ Tokyo Bay will temporarily be closed between 15 January to 16 January 2018, including all dog care facilities.<br>*Room service will be unavailable from 24:00 - 07:00 on 16 January 2018.<br><br>[Periodic closing of the Grand Cafe due to renovation works]<br>The Grand Cafe will be closed during the below dates due to renovation works;<br>04 January 2018 - 27 March 2018.<br><br>There is a luggage drop-off service at the hotel's service counter at JR Maihama Station. Guests can drop off their luggage anytime between 08:00-15:00 at the service counter at the station and it will be delivered to the hotel.<br><br><Children><br>- Please note that children 6 years and younger can use an existing bed free of charge when staying with an adult. Please note, only 1 child is accepted per bed, per adult.<br>- Please note, breakfast for children 4 years and younger is not included in the rates. Additional charges will apply.<br><br><Facilities><br>- Tickets to Tokyo Disney Resort can be purchased at the hotel's ticket counter, open 06:00-20:00.<br>- Please note, the property's seasonal outdoor swimming pool, public bath and sauna facility are available at an additional charge. The property's indoor swimming pool and fitness room can be used free of charge.<br>- On-site parking is available on a first-come, first-serve basis and is subject to availability.<br>- Family Rooms are non-smoking only.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.</p>
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Pets
- Pets are allowed. Charges may be applicable.
Ce que les clients le plus aimé
“Beautiful, spacious and clean facilities and great service.”
“The location was perfect and the proximity to Disneyland is great. Not to mention the round the clock service from the hotel to the monorail.”
“The room was great! The staff and hotel was amazing.”
“breakfast choices - 3 different venues to choose from. great amenities, room was clean, spacious and wonderful.”
“Fantastic experience from start to finish. We were welcomed to check in by a friendly person who talked to us till we were ready to check in, meanwhile the bell hope had our bags ready to deliver them. Got to our twin room( club) and our bags arrived 2 minutes later, lovely spacious comfortable room with ocean views, most comfortable soft beds in Japan ( most are rock hard). The hotel is enormous but so many private area to sit and talk. The heated pool was wonderful at the end of the day as was sitting at the bar and enjoying a few cocktails/drinks, many restaurants and cafes to try, a little pricey but there is a modestly priced cafe for all meals and is very good. After check out we had 7 hours before our flight, they stored our luggage and offered us the use of all of the amenities till we left, that's what defines true service. Five stars worth the money! Nearby JR railway station to Tokyo station is only 15 minute ride.”
“The Disney Fantasy Shop! The Galleria Cafe. The Disney Shuttle Cruiser service. The quiet airconditioning. The comfy bed sheets. The excellent bathroom technology. The delicious food.”
“I had a problem with my passport and they helped with that quickly”
“So amazing big got stacks for the kids and adults. So friendly staff and close to disneyland. Worth the money you pay. ”
“My son enjoyed the playhouse a lot and i would highly recommended this hotel to my friends if they are planning a trip to Tokyo Disneyland.”
“Very clean and comfortable room. Easy access to Disney Parks.”