Sheraton Shantou Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Shantou Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 6 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- One older child or adult is charged CNY 345 per person per night in an extra bed.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- For the child younger than 3 years old, breakfast is free;<br>For the child between 3 and 12 years old, a discount of 50% is applicable;<br>For the child older than 12 years old, breakfast should be paid in full.<br><br>Fee-based airport shuttle bus departs every hour from 5:00 to 19:30.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Staff and Manager very attentive but housekeeping should not call room when the "do not disturb" sign is on just to check whether we want the room to clean! Nuisance!”
“Breakfast is prefect. This hotel is located to a big shopping mall and easy to find some nice food in that building.”
“The hotel is clean and has good standard compare to other hotel in the city. The staff at the reception gave me a good impression. The breakfast was ok. i forgot my teeshirt and the staff found it back which is quiet nice. Safe place.”
“Very good breakfast, very nice room and perfect bed...”
“The best hotel in town Luxury hotel, good Facilites”
“I liked discount for dinner and food offering superb A Mexican man and Spanish man helped serve”
“They prepared breakfast for us who are leaving the hotel early for our flights. Very thoughtful of them. Me and my colleagues (total 10 of us) enjoyed our stay”
“good hotel, keeping western standards, big room, helpful staff, very nice buffet diner with reasonable price around 350 RMB/ 1 person,”
“everything. absolutely fantastic hotel. spa facilities were lovely. breakfast was great. staff were amazing and so helpful with anything and everything from the bell boys, check in, concierge, to the breakfast staff etc”
“The cleanliness and the staff being helpful and polite”