Sheraton Surabaya Hotel & Towers
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Surabaya Hotel & Towers accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!All children under 12 years stay free of charge when using existing beds.
- All children are welcome.
- The maximum number of children's cots/cribs in a room is 1.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Room , friendly staff, breakfast and restaurant, not that’s keen on the music need up the date. Clean easy access to TP etc.”
“The special attention of all staff to particularized needs, was excellent Early check-in was no problem poolside champagne made all the difference great tennis courts”
“The staff were excellent, the location was great, the front desk staff were very friendly and welcoming.”
“Nice location, friendly staff, good breakfast.......I give 5 star.”
“Free upgrade to premium, the breakfast buffet was good and just walk to tunjungan plaza”
“Oh please this is 5star hotel, people. We paid much but no airy bed. Come on!”
“Facilities were all good. Swimming pool a little old however still ok. Staff very efficient.”
“Large bed, comfortable rooms , excellent location. ”
“Not much. My wive sick and can't join the breakfast and the staff sent it to the room. It was nice!”
“The pool and its location next to the fanciest mall in town”