Sierra Resort Yuzawa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sierra Resort Yuzawa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 18:00
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Check-out
- Until 10:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- To use the property's free shuttle, please make a reservation at least 3 days in advance. Contact details can be found on the booking confirmation.<br><br>To use the property's free shuttle during the summer season, please make a reservation at time of booking.<br><br>Guests without a meal plan who want to eat dinner at the property must make a reservation at least 3 days in advance. No meal requests will be accepted on the day of arrival.<br>Please inform the property at least 3 days in advance if you have any food allergies or dietary needs.<br>Please also note there is no a la carte menu served.<br><br>The outdoor pool is open from mid-July to mid-September.<br><br>Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.<p>Please inform Sierra Resort Yuzawa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>Guests must check in by 17:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Location and excellent food offer. Its good to relax on their bed with a wonderful view of the surroundings.”
“Environment and scene is fabulous . Beautiful decor and comfortable living room with free hot tea and cofftee provided Staff are responsive and helpful but it would be grateful if English pamphlet can be available for ski rental and using. Onsen is small and not very convenient to use outdoor onsen.”
“enjoy viewing the snow from the room. and playing snow activity just in front of the hotel”
“Location is great. We were able to play w e snow right in front of the hotel. Nice ambience and scenery. We will come back again.”
“This resort is way beyond my expectation,the resort & its facility really beautiful & cozy. The place is more beautiful than what you can see on the photos. The service was really great as well,all the staffs were very helpful. What i really love the most is the outdoor onsen,you can soak into the relaxing onsen with the eye-gazing snowy mountains view. Recommended place to stay for your Japan trip!”
“Next to ski area. Can go ski from morning until night!”
“Everything about Sierra is just mesmarizing. From the view to the hotel interior. Service was good, the staff was AMAZING. Not just they are friendly, helpful but they speak fluent English. Family room was big like a luxury hotel with a budget price and I feel safe to see my kid playing with snow right in front of the hotel's doorsteps. Oh and don't bother to bring your heavy gear for skiing..you can rent directly from the resort. I will want to go back to sierra resort again.”
“Beautiful scenery of the mountains and resort is located at higher land. Kids can play sleigh around the resort. Staff Matsumoto-san was very informative and friendly and we appreciate the hospitality Sierra Resort has given us.”
“Great staff, great facilities. Perfect for kids of all ages. Kids room for little ones and right on the slope for bigger ones. Large comfortable rooms. Good food.”
“Location is superb....very beautiful mountain scene and very good facilities. Also, there is a play room for kids. You can use sledge and kids ski equipment with free of charge. The ski wear and ski equipment rental rate is lower. The Ski track is very good for beginer and someone who want to start playing ski.”