Sofitel Dubai Palm Apartments
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sofitel Dubai Palm Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Free!One child under 12 years stays free of charge when using existing beds.
- The maximum number of children's cots/cribs in a room is 1.
- There is no capacity for extra beds in the room.
- Free!One child under 4 years stays free of charge in a child's cot/crib.
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Important Notice
- Please note that we accept all major credit cards at the resort. For all bookings that require a deposit, a secure link will be sent by the hotel reservations team for credit card payments. Visa and Mastercard payments are accepted through the secure link and in case of payment with Amex card, please contact the hotel directly. Bookings may be cancelled in case of non-payments.<br>For all flexible and semi-flexible bookings that do not require an advance deposit, the credit/debit card may be authorized by the hotel any time prior to arrival. In the event of cancellations or no show, the card will be charged based on the cancellation policy mentioned in your booking.<br><br>A compulsory New Year's Eve gala dinner will apply on the 31 December, 2017, the price of the gala dinner will be as follows:<br>- Early Bird Offer on bookings before 31st of July 2017 prices will be at 1,400 AED per Adult & 790 AED per Child.<br>- Booking made after the 31st of July 2017 prices will be at 1750 AED per Adult & 950 AED per Child.)<p>Please inform Sofitel Dubai Palm Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Everything was great. Family oriented. Great staff. Great atmosphere. ”
“Staff is amazing and very responsive, the apartment is big and stylish with large and very comfortable bed, perfect service in restaurants and food is delicious, the beach is quiet.”
“Staff were very friendly and helpfull. Very baby friendly.”
“We had booked our stay w/o breakfast and that was a good idea, as they give you nice discounts if you arrive as a family. Friendly staff and good restaurants (however in some restaurants you must book early in advance). The pools were clean and cooled.”
“Great for families with little kids Beach, Kids club are excellent”
“Kind staff, but that is all that was positive, everything else was disappointing.”
“The staff were amazing!! Especially Yousef, he looked after us, nothing was too much trouble. He's the best of the best 😁”
“Super Cleanliness-nice and hard working Staff-stunning beauty(all the places)-best room service and house keeping ever! Every place in hotel was alive with smart use of wood,stone,plant and water! Full facilities at the apartment!”
“Facilities, stuff, food everything. This is our third time going at the sofitel and we will be back.”
“I stay at many hotels and apartments for business and take the family with me 2-3 times a year. I can honestly say that this was one of the best overall services from a hotel for me and my family. Nothing was too much and the staff were friendly at all times. One word - Outstanding.”