Sofitel New York
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sofitel New York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged USD 50 per night in an extra bed.
- Free!Up to three children under 12 years stay free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>Limited extra beds are available. A sofa bed may be available for the suites. Please contact the hotel for further information.<br><br>Free breakfast is included for up to 3 children under 12 years old. If applicable, club access benefits are extended to children of this age, as well.<br><br>Please note, all packages stored will incur in a daily fee. Charges will depend on the size of the package being stored.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed. Charges may be applicable.
Ce que les clients le plus aimé
“french mood and great view to the city”
“This hotel was wonderful! as you walk through the revolving door the ambiance of the lobby is calming and relaxing their concierge service can direct you to Guest check in which was fast and easy. The staff is very friendly and eager to serve. I asked for some towels and in maybe 3 minutes housekeeping came with towels to my room. The room was so nice and cozy. The bed was so soft and so was the pillows, the bathroom was lovely I enjoyed the tub the most, the hand lotion they give you is so nice leaves my skin so smooth and the towels were of a very high quality of egyptian cotton. This hotel was perfect for me since this was a early Mother's Day gift to myself a lil R&R for me and i certainly got it and with just been 2 blocks from Time Square you won't miss out on the action. I loved it and look forward to staying here again in the future.”
“Comprehensive excellent service and the staff was wonderful. They thought of everything - umbrellas for the rain, slippers, robes, soft music playing at bedtime on a Bose radio when you returned home. Also chocolates and turn down service.”
“We were celebrating our 5 year wedding anniversary. Sofitel went above and beyond to give us excellent service. Very satisfied with our stay and would highly recommend this hotel to friends and family.”
“Comfy and pretty good size room for 2 of us and our little toy poodle. Employees were great with smiley faces. Clean room everyday for our 3 nights stay. Location is great near Times Sq and 5th Ave!”
“The staff is wonderful, knowledgeable and superb at their work. From the beautiful and very intelligent lady at reception,concierge (the best - all of them but we dealt with Geoffrey) to the waiter who served us at breakfast and the cleaning lady, who was just great. Very committed and enthusiastic people. Thank you so much!”
“Extremely comfortable bed, plenty of room and great bathroom”
“We feel it is time to refurbish our room, it is showing it's age.”
“The confort and the cleanliness of the room were wonderful Beautiful Hotel!!!!”
“Location. Near the spotlight but not on the crowdy places.”