Steigenberger Wiltcher's
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Steigenberger Wiltcher's accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- One older child or adult is charged EUR 50 per person per night in an extra bed.
- The maximum number of children's cots/cribs in a room is 2.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!Up to two children under 12 years stay free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- Free!Up to two children under 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- Please be informed that upon check in, the hotel may ask for the credit card used to make the reservation<br><br>Please note that for Brasserie Loui, guests are kindly requested to reserve in advance.<br><br>Children under 12 years old stay for free in the existing beds.<br>Extra beds are available for deluxe rooms only and cost 50€ per bed per day.<br><br>If Genius guests want to make use of the priority early check-in freebie, they should inform the hotel beforehand.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“The personnel working in the hotel are wonderful. They made our stay very enjoyable and comfortable. Thank you.”
“The doormen, porters and everyone was so helpful and polite- excellent”
“The size of the room and its decoration the view from my room was great the shops that surround the hotel are luxurious”
“Best croissants very flaky even better than croissants in Paris .”
“A delightful hotel, wonderful staff, extremely helpful, friendly and really professional. The Breakfast was excellent and very rich (you can have it on the terrace, while enjoying a peaceful and beautiful view). They're doing the best to make you feel comfortable and to meet all your expectations. Congratulations to the Management Department for keeping the highest standards!”
“Pure 5 starts hotel Stunning location Good personnel”
“Service tom the staff and he location of the hotel were brilliant”
“All personell was wonderfull.!!!! 20 stars !!! :) My Rom was very good, clean and tight.”
“Loved the hotel brunch. The bar was very nice too. The hotel was in great location. You felt safe and was easily accessible to public transportation and to taxis, etc.”
“The location is perfect right in the center of everything. And a short distance walk from be grand place.”