Swan Tower Porto Alegre
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Swan Tower Porto Alegre accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Free!One child under 7 years stays free of charge when using existing beds.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 4 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that all payments must be done upon check in.<br><br>According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.<br><br>All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.<br><br>In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent´s ID.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Staff very polite. Room was confy, a bit worn out though. Breakfast was good and location is superb.”
“Their staff is very good specially Mrs. Nicole at the front desk was very cooperative. Initially I booked for three nights through Booking.com but due to some important meetings I requested them to cut short my stay for only one night which they did happily by coordinating with the people from Booking.com, although my booking was non refundable but they refund me the money which was already charged. Many thanks to them and the people from Booking.com.”
“Wifi OK, but slow. Breakfast a little bland. Large, functional room.”
“O quarto é amplo, com dois ambientes onde á possível acomodar a bagagem e ainda sobra espaço. O ambiente conta com uma mini cozinha e um forno de micro-ondas. Não chegamos a utilizar mas é mais um conforto para o hóspede. O hotel é relativamente novo e tudo funciona. Há muitas opções de canais de TV a cabo.”
“Muito bom café da manhã; o quarto confortável e super bem iluminado pelas janelas amplas; funcionários atenciosos; todos os serviços oferecidos funcionam bem.”
“Funcionarios muito solícitos. Impecáveis no atendimento. Café e o restaurante em si muito bom.”
“Quarto com tamanho superior ao da mesma categoria, com cama confortável e equipamentos funcionando. A unidade que fiquei possuia itens de cozinha, o que numa estadia maior poder ser muito útil. A localização é muito boa.”
“A localização é excelente e o espaço interno dos quartos também.”
“Café da manhã bom, cama boa, espaço com sofá, quarto muito amplo.”
“A cama era muito confortável e grande, achei ótimo.”