The Confidante Hotel - in the Unbound Collection by Hyatt
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Confidante Hotel - in the Unbound Collection by Hyatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 16:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- All children under 16 years are charged USD 40 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged USD 40 per night for extra beds.
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Important Notice
- Please note the Breakfast Included Rates only include daily breakfast for 2 adults. Additional charges apply for additional guests.<br><br>Not all rate plans include breakfast.<br><br>The credit card used for the deposit must be presented at check-in.<br><br>Please note a USD 100.00 security deposit is charged per night and due upon arrival. This is refundable, pending a successful damage inspection after check-out.<br><br>Please note: When booking more than 5 rooms, different policies and additional supplements may apply.<br><br>Dogs weighing 11 kilograms or less may be permitted upon request. A non-refundable cleaning fee is required. Additional charges may apply. Contact property for details.<br><br>Please note that the resort fee includes the following:<br>- Two beach chairs with personalized attendant<br>- Beach activities including Beach Bootcamp (e.g. yoga and CrossFit)<br>- Pool chairs<br>- Complimentary use of beach and pool towels<br>- Unlimited fitness classes in Health Club (10:00 daily)<br>- Health Club access available 24 hours<br>- 10% off any one Spa Massage Service per day<br>- Complimentary bicycle/helmet<br>- Daily games & activities<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“The property is right in front of the beach, so location is great. Staff at the beach is particularly very friendly, they remember you and welcome you back every day and also remember your preferences.”
“Location was great with the beach right next to the hotel. Pool was awesome and the view was fantastic. Although it was a partial view of the ocean it was still beautiful especially with the balcony. Staff was super friendly and accommodating. The upbeat music put you in a festive mood. My room was always cleaned and the set up (decor) was good. The gym was nice but I did not get a chance to use it. I did not get a chance for happy hour or the food as I went out a lot but it looked enticing when passing by. I wish we could have gotten back sooner as the DJ was playing good music and people were enjoying. I did not have a problem with extra fees. All fees are typical with most upscale resort hotels.”
“Motel was great and room lovely with great view, it was just a distance from most shops etc.”
“Location was good and lovely beaches right on doorstep”
“Amazing view, pool and bar staff were VERY helpful. Really liked that they had a n adult and a family pool. Perfect location. both restaurants were really good if not a little pricey”
“Everyone was so nice and friendly. Restaurants on-site were very good and others off-site were close.”
“LOVED this hotel! The staff was the best part; everyone we dealt with was so helpful and delivered great service. We never left the hotel property except for the beach!”
“I loved the customer service. Very warming and caring. I came there a week after the hurricane”
“The rooms are lovely. The staff always incredibly helpful.”
“Nice room but you could hear neighbors talk. See view was not exactly front view, but still ok. Great breakfast and very nice pool.”